{"id":139,"date":"2026-05-04T22:09:35","date_gmt":"2026-05-04T22:09:35","guid":{"rendered":"https:\/\/carpart.rcallservice.com\/?page_id=139"},"modified":"2026-05-05T16:42:48","modified_gmt":"2026-05-05T16:42:48","slug":"term-and-conditions","status":"publish","type":"page","link":"https:\/\/carpart.rcallservice.com\/?page_id=139","title":{"rendered":"Term and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"139\" class=\"elementor elementor-139\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9ff7b2 e-flex e-con-boxed e-con e-parent\" data-id=\"b9ff7b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5303de9 elementor-widget elementor-widget-text-editor\" data-id=\"5303de9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"category-details\"><h1 id=\"page-title\" class=\"title category-details__title\">Term and condition<\/h1><h1 class=\"title category-details__title\"><span style=\"font-size: 16px;\">This <\/span><span style=\"font-size: 16px;\">Term and conditions applies to all purchases made on the following websites operated by <\/span><strong style=\"font-size: 16px;\">CarPartSolutions LLC<\/strong><span style=\"font-size: 16px;\">:<\/span><\/h1><\/div><div id=\"content\" class=\"column\"><div class=\"section\"><div class=\"list-container\" data-group=\"center\"><div class=\"page-body-content\" data-model=\"CDev\\SimpleCMS\\Model\\Page\" data-identifier=\"14\" data-property=\"body\"><ul><li><a id=\"menurn4t\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/carpartsolutions.us\/\" href=\"https:\/\/carpartsolutions.us\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link https:\/\/carpartsolutions.us\">https:\/\/carpartsolutions.us<\/a><\/li><\/ul><p>By placing an order on our website, you agree to the terms outlined below.<\/p><hr \/><h2>1. Payment Terms<\/h2><p>All payments must be completed at the time of purchase through our secure online checkout.<\/p><p>We accept major\u00a0<strong>credit and debit cards<\/strong>, including Visa, Mastercard, and other supported payment methods provided by our payment processors.<\/p><p>Orders will only be processed after successful payment authorization.<\/p><p>For security purposes, orders may be subject to verification before shipment.<\/p><hr \/><h2>2. Order Processing<\/h2><p>Orders are typically processed within\u00a0<strong>1\u20132 business days<\/strong>\u00a0after payment confirmation.<\/p><p>Once an order has been shipped, the customer will receive tracking information via email.<\/p><hr \/><h2>3. Vehicle Information Requirement (VIN \/ Part Number)<\/h2><p>To ensure correct product compatibility, customers are required to provide\u00a0<strong>either the vehicle VIN (Vehicle Identification Number) or the correct part number at the time of placing the order.<\/strong><\/p><p>If the\u00a0<strong>VIN or part number is not provided<\/strong>, the order will be processed based on the customer&#8217;s selection and responsibility.<\/p><p><strong>No return, refund, or exchange will be applicable for compatibility issues if VIN or part number was not provided at the time of purchase.<\/strong><\/p><hr \/><h2>4. Return &amp; Refund Eligibility<\/h2><p>Customers may request a return or refund within\u00a0<strong>14 days of the delivery date<\/strong>, provided the following conditions are met:<\/p><ul><li>Item must be unused and uninstalled<\/li><li>Item must be in original packaging<\/li><li>Item must be returned in the same condition as received<\/li><li>Customer must obtain return authorization before sending the item back<\/li><\/ul><p>Returns without prior authorization may not be accepted.<\/p><hr \/><h2>5. Non-Returnable Items<\/h2><p>The following items are not eligible for return or refund:<\/p><ul><li>Installed or used parts<\/li><li>Electrical components that have been opened or installed<\/li><li>Special order or custom parts<\/li><li>Items damaged due to improper installation<\/li><\/ul><hr \/><h2>6. Damaged or Incorrect Items<\/h2><p>If an item arrives damaged or incorrect:<\/p><p>Customers must notify us within\u00a0<strong>48 hours of delivery<\/strong>.<\/p><p>Customers may be asked to provide photos of the packaging and product for verification.<\/p><p>Once confirmed, we will arrange for a replacement or refund.<\/p><hr \/><h2>7. Refund Processing<\/h2><p>After the returned item is received and inspected:<\/p><ul><li>Refunds will be processed within\u00a0<strong>5\u20137 business days<\/strong><\/li><li>Refunds will be issued to the original payment method<\/li><li>Shipping charges are non-refundable unless the error was on our side<\/li><\/ul><hr \/><h2>8. Order Cancellation<\/h2><p>Orders may be canceled within\u00a0<strong>12 hours of placement<\/strong>\u00a0if the order has not yet been processed or shipped.<\/p><p>Once the order has been shipped, the standard return policy will apply.<\/p><hr \/><h2>9. Customer Support<\/h2><p>For return requests or order inquiries, please contact:<\/p><p><strong>CarPartSolutions LLC<\/strong><\/p><p>Email:\u00a0<a id=\"menurn51\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"mailto:support@carpartsolutions.us\" href=\"mailto:support@carpartsolutions.us\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link support@carpartsolutions.us\">support@carpartsolutions.us<\/a><br \/>Phone: +1 302 208 7755<\/p><p>Our support team will respond within\u00a0<strong>24 business hours<\/strong>.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Term and condition This Term and conditions applies to all purchases made on the following websites operated by CarPartSolutions LLC: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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