{"id":15,"date":"2026-05-04T22:15:50","date_gmt":"2026-05-04T22:15:50","guid":{"rendered":"https:\/\/carpart.rcallservice.com\/?page_id=15"},"modified":"2026-05-04T22:16:37","modified_gmt":"2026-05-04T22:16:37","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/carpart.rcallservice.com\/?page_id=15","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15\" class=\"elementor elementor-15\">\n\t\t\t\t<div class=\"elementor-element elementor-element-410b5a8d e-flex e-con-boxed e-con e-parent\" data-id=\"410b5a8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e530423 elementor-widget elementor-widget-text-editor\" data-id=\"4e530423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<div class=\"category-details\" style=\"color: rgb(14, 13, 15); font-family: &quot;Open Sans&quot;, Helvetica, Verdana, sans-serif;\"><h1 id=\"page-title\" class=\"title category-details__title\" style=\"font-size: 32px; margin: 0px; font-family: inherit; line-height: 40px;\">Return &amp; Refund Policy<\/h1><\/div><div id=\"content\" class=\"column\" style=\"float: none; color: rgb(14, 13, 15); font-family: &quot;Open Sans&quot;, Helvetica, Verdana, sans-serif;\"><div class=\"section\"><a id=\"main-content\" style=\"color: rgb(100, 77, 143); text-decoration: none; transition: color 0.15s ease-out;\"><\/a><div class=\"list-container\" data-group=\"center\"><div class=\"fb-pixel-content-data\"><\/div><div class=\"create-return-box\"><\/div><div id=\"cloud-filters-selected-values\" class=\"cloud-filters-selected-values\"><div class=\"cloud-filters-values-box\" style=\"display: flex; align-items: center; flex-wrap: wrap; gap: 8px;\"><div class=\"cloud-filters-values-box__clear\" style=\"font-size: 14px; line-height: 24px;\"><\/div><\/div><\/div><div class=\"page-body-content\" data-model=\"CDev\\SimpleCMS\\Model\\Page\" data-identifier=\"15\" data-property=\"body\" style=\"margin-top: 32px;\"><h3 style=\"font-weight: 400; line-height: 1.1; color: rgb(14, 13, 15); margin-top: 20px; margin-bottom: 10px; font-size: 22px; font-style: normal;\"><span style=\"font-weight: 600;\">Return Policy<\/span><\/h3><ul style=\"margin: 8px 0px 8px 8px; padding: inherit; font-size: 16px; font-style: normal; font-weight: 400;\"><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">Customers have&nbsp;<span style=\"font-weight: 600;\">7 calendar days from the date of delivery<\/span>&nbsp;to request a return.<\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">To be eligible for a return&nbsp;<span style=\"font-weight: 600;\">:-<\/span><ul style=\"margin: 8px 0px 8px 8px; padding: inherit;\"><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">The part must be&nbsp;<span style=\"font-weight: 600;\">unused<\/span>,&nbsp;<span style=\"font-weight: 600;\">in its original condition<\/span>, and&nbsp;<span style=\"font-weight: 600;\">with all original packaging<\/span>.<\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">The item must not show signs of installation, damage, or tampering.<\/li><\/ul><\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">If more than 7 days have passed since delivery,&nbsp;<span style=\"font-weight: 600;\">Carpartsolutions LLC<\/span><span style=\"font-weight: 600;\">&nbsp;reserves the right to decline any return or refund request<\/span>, especially if the part has been installed or is no longer in resalable condition.<\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\"><span style=\"font-weight: 600;\">Return shipping costs<\/span>&nbsp;are the responsibility of the customer unless the return is due to a shipping error or a defective\/wrong part sent by us.<\/li><\/ul><hr style=\"box-sizing: content-box; height: 0px; margin-top: 20px; margin-bottom: 20px; border-width: 1px 0px 0px; border-right-style: initial; border-bottom-style: initial; border-left-style: initial; border-right-color: initial; border-bottom-color: initial; border-left-color: initial; border-top-color: rgb(238, 238, 238); font-size: 16px; font-style: normal; font-weight: 400; background-color: rgb(255, 255, 255);\"><h3 style=\"font-weight: 400; line-height: 1.1; color: rgb(14, 13, 15); margin-top: 20px; margin-bottom: 10px; font-size: 22px; font-style: normal;\"><span style=\"font-weight: 600;\">Refund Policy<\/span><\/h3><ul style=\"margin: 8px 0px 8px 8px; padding: inherit; font-size: 16px; font-style: normal; font-weight: 400;\"><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">For all refund-related matters, customers must contact us directly:<ul style=\"margin: 8px 0px 8px 8px; padding: inherit;\"><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\"><span style=\"font-weight: 600;\">Email:<\/span>&nbsp;Support@carpartsolutions.us<\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\"><span style=\"font-weight: 600;\">Phone:<\/span>&nbsp;+1 844 368 5719<\/li><\/ul><\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">Refunds are processed after:<ol style=\"margin-top: 0px; margin-bottom: 0px;\"><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">The returned part is received and inspected by our team.<\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">Confirmation that the part meets return eligibility criteria.<\/li><\/ol><\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">If approved, a&nbsp;<span style=\"font-weight: 600;\">30% restocking fee<\/span>&nbsp;will be deducted from the total refund amount.<\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">Refunds will be issued to the original payment method used at the time of purchase.<\/li><\/ul><hr style=\"box-sizing: content-box; height: 0px; margin-top: 20px; margin-bottom: 20px; border-width: 1px 0px 0px; border-right-style: initial; border-bottom-style: initial; border-left-style: initial; border-right-color: initial; border-bottom-color: initial; border-left-color: initial; border-top-color: rgb(238, 238, 238); font-size: 16px; font-style: normal; font-weight: 400; background-color: rgb(255, 255, 255);\"><h3 style=\"font-weight: 400; line-height: 1.1; color: rgb(14, 13, 15); margin-top: 20px; margin-bottom: 10px; font-size: 22px; font-style: normal;\"><span style=\"font-weight: 600;\">Replacements<\/span><\/h3><ul style=\"margin: 8px 0px 8px 8px; padding: inherit; font-size: 16px; font-style: normal; font-weight: 400;\"><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">If you received a defective or incorrect part, we will provide a&nbsp;<span style=\"font-weight: 600;\">free replacement<\/span>&nbsp;at no extra cost.<\/li><li style=\"list-style-image: inherit; list-style-type: inherit; list-style-position: inside; padding: inherit; margin-top: inherit; margin-right: inherit; margin-left: inherit;\">Please contact us immediately upon discovering any issues, and include photos if possible, to expedite the process.<\/li><\/ul><hr style=\"box-sizing: content-box; height: 0px; margin-top: 20px; margin-bottom: 20px; border-width: 1px 0px 0px; border-right-style: initial; border-bottom-style: initial; border-left-style: initial; border-right-color: initial; border-bottom-color: initial; border-left-color: initial; border-top-color: rgb(238, 238, 238); font-size: 16px; font-style: normal; font-weight: 400; background-color: rgb(255, 255, 255);\"><p class=\"wp-block-paragraph\" style=\"margin: 0px 0px 10px; font-size: 16px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: 600;\">Note:<\/span><br>Please make sure to verify compatibility before purchasing.&nbsp;<span style=\"font-weight: 600;\">Carpartsolutions LLC<\/span>&nbsp;is not responsible for returns due to incorrect part selection unless confirmed by our team prior to purchase.<\/p><p style=\"margin: 0px 0px 10px; font-size: 16px; font-style: normal; font-weight: 400;\">We value your business and are committed to providing quality service. Thank you for choosing&nbsp;<span style=\"font-weight: 600;\">Carpartsolutions LLC!<\/span><\/p><\/div><\/div><\/div><\/div>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Return Policy Customers have&nbsp;7 calendar days from the date of delivery&nbsp;to request a return. To be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/carpart.rcallservice.com\/index.php?rest_route=\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carpart.rcallservice.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carpart.rcallservice.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carpart.rcallservice.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carpart.rcallservice.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15"}],"version-history":[{"count":4,"href":"https:\/\/carpart.rcallservice.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":153,"href":"https:\/\/carpart.rcallservice.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions\/153"}],"wp:attachment":[{"href":"https:\/\/carpart.rcallservice.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}