Shipping policy
Carpartsolutions LLC – Shipping Policy
At Carpartsolutions LLC, we are committed to delivering your auto parts quickly and reliably. Please review our shipping policy below to understand how we handle processing and delivery.
📦 Order Processing Time
- Orders are typically processed within 48–72 business hours after payment confirmation.
- Orders placed on weekends or holidays will begin processing on the next business day.
🚚 Shipping Methods & Delivery Time
- We use trusted carriers such as UPS, FedEx, and USPS for timely deliveries.
- Standard delivery usually takes 7–10 business days from the date of shipment, depending on your location.
🧾 Tracking Information
- A tracking number will be provided via email or SMS once your order has shipped.
- Please allow 24 hours for tracking information to update after shipping.
📍 Shipping Address Accuracy
- Customers are responsible for providing accurate and complete shipping addresses.
- Carpartsolutions LLC is not liable for orders delayed or lost due to incorrect address information.
🔁 Undeliverable or Refused Packages
- If a package is returned due to an incorrect address, refusal, or unavailability, reshipping fees may apply.
- Refunds (if applicable) will be issued minus the original shipping cost and a 30% restocking fee.
❗ Damaged or Lost Shipments
- If your item arrives damaged or is lost in transit, please contact our support team within 48 hours of delivery confirmation.
- We will work with the carrier and issue a replacement or refund as appropriate.
📞 Customer Support
For any shipping-related questions or concerns, please contact us:
Phone: +1 (844) 368-5719
Email: support@carpartsolutions.us